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Hot Water

***FortisBC Energy Star Water Heater Program

When you install a tankless water heater with an Energy Factor above 0.82, FortisBC will give you a $400 rebate. If you install a tankless water heater with an EF above 0.90, FortisBC will give you $500 back. Or, if you install a condensing storage tank, FortisBC will give you a $1000 rebate. See our condensing storage tanks page to learn more about these systems.

Hot Water Tanks

We install Bradford White hot water tanks. They are among the most reliable hot water tanks made, and come with a 8 year warranty against leaks. They conform to the new 2010 energy standards, with an Energy Factor of 0.62 (for the 40 gallon gas model). Learn more on our hot water tanks page. We install both gas and electric tanks at a competitive rate. Call 604 GOOD GUY (604 466 3489) to schedule a replacement today!

Tankless Water Heaters

Tankless water heaters (also know as instant or on-demand water heaters), which have long been common in Europe and Japan, are now growing in popularity in North America. This is because they can supply and endless stream of hot water, use less energy than a hot water tank, and are made to last 20+ years.



Navien NPE Tankless Water Heater
Navien NPE Tankless Water Heater

Endless supply of hot water

A tankless water heater creates hot water as you use it, and never runs out. Some units are made to supply one shower at a time, with outputs of 75 to 140k Btu. Those who want to be sure there will not be a shortage of hot water while running two showers/ washing machines/ hot water taps simultaneously should opt for a 140-225k Btu model.

Energy savings

As of September 1st, 2010, all water heaters sold in BC must have an energy factor (EF) above 0.62. This means that, for a house with a average hot water consumption of 64 gallons/day, 62% of the heat created will be used an 38% will be wasted. Most older tanks have EFs below 0.60. According to a recent study, tankless water heaters reduce energy costs by an average of 46%. The energy savings can be up to $150 per year. Tankless units use less energy because of their more efficient heat exchangers and because heat is not lost while hot water is stored.

Tankless units also have much longer lives than hot water tanks. Most hot water tanks now have 8 year warranties and have steel (not stainless steel) tanks which rust through in about 12 years, while tankless units usually have copper or stainless steel heat exchangers and may last for 20 years or more.

Cleaner water

When a steel tank rusts over the years until it finally leaks, pounds of rusty dust gradually enter the hot water supply. A thick layer of mineral scale also builds up in the storage tank over the years, reducing efficiency, and hot water sitting in the tank is an ideal breading ground for bacteria. A tankless unit does not have these problems.

How much do tankless water heaters cost?

Tankless water heaters start at about $4000, including installation. This is for a high efficiency, high capacity system. Lower efficiency, lower capacity units may be available for less. However, we rarely install these, as we find most homeowners who are concerned about the higher cost of a tankless system are better off installing a new hot water tank instead. Tankless systems are more expensive than tanks because of the higher cost of the unit as well as the need to install the new venting and piping required by these units.



Good Guys Plumbing & Heating: Your top choice for water heater installations

Installing a tankless water is a much more complex process than installating a hot water tank, and it is important that the installers have the necessary expertise.

At Good Guys Heating Cooling & Plumbing our weekly technical training ensures our installers are up to date on tankless technology. Our tankless water heater installers have completed training programs specifically related to these units, and we allow them to spend the time they need to get the job done right.

We believe so much in our products and overall installation quality that we include a 100% money-back satisfaction guarantee with most of our installations. Please contact our office for details.


Call 604 GOOD GUY (604 466 3489) for more information or to schedule a quote on a tankless water heater installation. Or fill out our online request quote form. Note that, although quotes on furnaces, boilers, AC, and heat pumps are free, an evaluation fee may apply to quotes on tankless water heaters.


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